Food Server Training in Badger CA 93603

Home > California > Food Server Training in Badger CA 93603

An extremely important concept that should be taught in every waiter training program is presence at the table and availability for all of the customers needs. Woody Allen once said that “95% of success is just showing up.” And, I shall apply this type of logic to improve restaurant customer service.

When a waiter is not readily accessible for the tables
Badger CA 93603 at his/her waitstation, then the overall perception will be a lack of restaurant customer care. This, in turn, will have a “domino effect” of pulling down sales, hurting dining room service reputation and unfortunately losing repeat business. Poor restaurant management, low staff morale, lax cell phone policies, allowing waitstaff to take cigarette breaks all contribute to a reduction in restaurant Badger CA 93603 customer service.
    images Presence is such a simple concept to teach in waiter training programs or to reinforce at pre-shift meetings. A food and beverage server must be present for the customers at all times for proper table maintenance. Presence must occur whether it is very busy and especially when it is very slow. Often times, waiters may not be present during
Badger CA 93603 the slow periods because they think there is less monetary incentive–but the opposite holds true.

During the slow period of a shift, a smart waiter will give extra attention to their tables in order to build up the check. Additional food and beverage options can be offered because of the extra time spent at the table resulting in a higher check Badger CA 93603 average.

A waiter can also use this extra time to “wow” the customers offering much greater personal attention than if the restaurant was at full capacity. If top notch techniques and personality are utilized, it will immediately improve the restaurant customer service. It won’t even seem like work for the waiter because of the reciprocal back and forth synergy.
download The final result Badger CA 93603 will be repeat business for the restaurant, free word-of-mouth advertising as family and friends are told, not to mention increased revenue because of bigger tips.

And many times, a waiter will not always have to hawk over a table, but just simply be seen by customers to let them know there is presence for anything needed. Anticipation and good judgment must Badger CA 93603 be used in all of these examples to improve restaurant customer service.

The concept of presence also holds true for management as they must be available for customers just like the staff. I have discreetly reviewed many restaurants where managers were either on the telephone unnecessarily or elsewhere unavailable. All kinds of problems sprouted in the restaurant dining room leaving the Badger CA 93603 waitstaff to completely fend for themselves resulting in small issues ballooning into large issues.

An example would be waiters desperately needing to get into the computer system to perform certain functions only allowed by a manager such as adjusting a check for a returned order. The manager was the only person in the restaurant who possessed the keys to the computer Badger CA 93603 to make the adjustment. Since the manager was not readily available at the time, there was a much longer wait for the check. Therefore, the customer’s mood had ballooned from being somewhat impatient to complaining heavily to the owner.
download-1 These types of mishaps and lack of communication quickly translate into lost revenue that just flies out the door. It is all Badger CA 93603 unnecessary and can easily be prevented which will immediately improve restaurant customer service.

So, please impress the concept of “presence” in all pre-shift meetings, every waiter training program and every restaurant management training program for your operation’s reputation and bottom line.

training for food handlerscertified food handlers card

Surrounding Areas In California

  • Food Server Training in Studio City CA 91604
  • Food Server Training in Calimesa CA 92320
  • Food Server Training in Thousand Oaks CA 91358
  • Food Server Training in Seaside CA 93955
  • Food Server Training in Oakdale CA 95361
  • Food Server Training in Crows Landing CA 95313
  • Food Server Training in Warner Springs CA 92086
  • Food Server Training in Monte Rio CA 95462
  • Food Server Training in Indian Wells CA 92210
  • Food Server Training in Knights Landing CA 95645
  • Badger Information

    Video: Food Server License Training Schools in Badger CA

    [ssyelp location="Badger CA" term="schools" limit="10"]